Back to Home
Privacy Policy

Privacy Policy

Last updated: 9/22/2025

At SocialSync Pro, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform.

Table of Contents

1. Information We Collect2. How We Use Your Information3. Information Sharing4. Data Security5. Social Media Integration6. Data Retention7. Your Rights8. Contact Us

1. Information We Collect

Personal Information

  • • Name and email address when you create an account
  • • Profile information you choose to provide
  • • Payment information for subscription services
  • • Communication preferences and settings

Social Media Account Information

  • • Access tokens for connected social media platforms
  • • Profile information from connected accounts (username, profile picture)
  • • Post content and media you create through our platform
  • • Analytics and performance data for your social media posts

Usage Information

  • • Log data including IP addresses, device information, and browser type
  • • Usage patterns and feature interactions within our platform
  • • API usage statistics for connected integrations

2. How We Use Your Information

  • • Service Provision: To provide, maintain, and improve our social media management services
  • • Account Management: To create and manage your account, process payments, and provide customer support
  • • Social Media Integration: To connect and manage your social media accounts as requested
  • • Content Publishing: To schedule and publish content to your connected social media platforms
  • • Analytics: To provide performance analytics and insights for your social media activity
  • • Communication: To send service-related notifications, updates, and support communications
  • • Security: To detect, prevent, and address technical issues and security threats
  • • Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • • Social Media Platforms: We share content with connected social media platforms as directed by you
  • • Service Providers: We may share information with trusted third-party service providers who assist in operating our platform
  • • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
  • • With Your Consent: We may share information for other purposes with your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your information:

  • • Encryption: All data is encrypted in transit and at rest using industry-standard encryption
  • • Access Controls: Strict access controls limit who can access your personal information
  • • Regular Audits: We regularly review and update our security practices
  • • Secure Infrastructure: Our platform is hosted on secure, regularly updated servers
  • • Token Security: Social media access tokens are securely stored and regularly refreshed

Note: While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Social Media Integration

Our platform integrates with various social media platforms. Important points to understand:

  • • OAuth Authorization: We use OAuth 2.0 to securely connect to your social media accounts
  • • Limited Permissions: We only request the minimum permissions necessary for our services
  • • Platform Policies: Your use of connected platforms is subject to their respective privacy policies
  • • Data Access: We access only the data necessary to provide our services (posting, analytics)
  • • Revocation: You can revoke our access to your social media accounts at any time

Supported Platforms: Instagram, YouTube, LinkedIn, Twitter/X, TikTok. Each platform has its own privacy policy that governs how they handle your data.

6. Data Retention

  • • Account Data: We retain your account information while your account is active
  • • Content Data: Post content and analytics data are retained for service provision and improvement
  • • Legal Requirements: Some data may be retained longer to comply with legal obligations
  • • Account Deletion: When you delete your account, we will delete or anonymize your personal information within 30 days
  • • Backup Data: Some information may persist in backups for up to 90 days after deletion

7. Your Rights

You have the following rights regarding your personal information:

  • • Access: Request access to the personal information we hold about you
  • • Correction: Request correction of inaccurate or incomplete information
  • • Deletion: Request deletion of your personal information
  • • Portability: Request a copy of your data in a structured, machine-readable format
  • • Restriction: Request restriction of processing under certain circumstances
  • • Objection: Object to processing of your personal information
  • • Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@socialsyncpro.com

Website: Contact Form

Response Time: We aim to respond to privacy inquiries within 72 hours

Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When we make changes, we will:

  • • Update the "Last updated" date at the top of this policy
  • • Notify you via email if the changes are significant
  • • Post a notice on our platform highlighting the changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.